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Pearson Learning Solutions products are limited to 10% returns and require prior authorization.
Email your return request to email@example.com.
Pearson Education Returns Facility
258 Prospect Plains Road
Cranbury, NJ 08512
100% of your purchases of active and out of print textbook titles purchased directly from Pearson Education may be returned for credit provided your return is received undamaged and in resalable condition at our Returns Address within 15 months of the original invoice date. Prior authorization is not required.
Superseded editions must be returned by April 30 of the copyright year of the new edition or within 90 days of the new edition's publication date, whichever is later.
Titles damaged in transit by the carrier must be reported immediately to Pearson Higher Education Customer Service so that a claim can be filed.
All returns must be in condition to be resold as new and accompanied by available invoice information (indicating the invoice number). Credit will be issued at the referenced invoice price, if eligible, or at the most recent invoiced price for the title according to Pearson's record of the account's purchase history. Damaged books, instructor review and complimentary desk copies, used books, counterfeit books, and international editions not for resale in the U. S. are ineligible for return and will not be credited. These products and any other titles ineligible for credit may not be returned to you.
It is the responsibility of the account to remove any stickers placed on and/or inserts placed in products by the account so that the product meets Pearson's resalable as new condition.
Pearson reserves the right to review and reduce, or suspend an account's return privilege if the account returns products specifically identified above as ineligible for return.
Multimedia, including software in the form of floppy discs, CD-Rom's, video and audio tapes and CD's, plus PIN codes for Internet access, are ineligible for returns crediting if the sealed packaging is opened.
Pearson Learning Solutions Product
Pearson Learning Solutions products are limited to 10% returns and require prior authorization. Email your return request to firstname.lastname@example.org.
No Restocking Fee
There is no restocking fee for returning eligible college products to Pearson Education.
Returns freight charges are the customer's responsibility.
Other Related Pearson Policies:
Pearson Education titles that are reproduced without Pearson's permission are illegal and counterfeit. Such copies should not be sold anywhere in the world, including the U. S.
International Editions and Imports
The resale in the United States of copies published and/or sold by Pearson exclusively for sale outside the U. S. is a violation of Pearson policy.
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